いつもお世話になりありがとうございます。最近、取り扱っていない商品の問い合わせが何度もあり不審に思い調べたら、当店と関係のないECサイトに、当店の住所、電話番号、ファックス番号が掲載されていました。 http://www.reisouclub.store/ ※目的がまだ解らないので開かない方が良いかも… このサイトの文言や画像を検索すると、いろんなサイトのものを引用しているようです。サーバーはアメリカのアリゾナです。掲載している商品は数万円のものが多く、後々クレーム電話の対応など面倒なことになりそうです。まだ、被害は出ていないのですが、どのような手続きをしたら良いか、ご教示ください。よろしくお願いいたします。

ECマスターズの塚本です。＞掲載している商品は数万円のものが多く、後々クレーム電話の対応など面倒なことになりそうです。＞まだ、被害は出ていないのですが、どのような手続きをしたら良いか、ご教示ください。まだ、被害は出ていないとのことですが、楽天側にてご案内方法がございますので、一般的な対応方法をご案内させていただきます。不審なサイトを見つけた場合は、以楽天の店舗運営マニュアルに、楽天市場の偽装サイトについて https://mainmenu.rms.rakuten.co.jp/auth/index.phtml?params=navi/service/08_330.html&s=&param2=0 ---- 消費者センターや最寄の都道府県のサイバー犯罪相談窓口などの公的機関までご相談いただくようご案内をお願いいたします。 ---- お客様に公的機関へのご相談を促すと共に、いわゆる詐欺サイトの情報を店舗側が楽天側に伝え、最寄りのサイバー犯罪相談窓口までご連絡いただく流れが一般的となります。まずは、楽天側とサイバー犯罪相談窓口まで、ご連絡いただければと思います。また、参考までに以下URLに、簡単にまとめておりますので、参考にしていただければ幸いです。不正にコピーされた偽サイトの調査と対応： https://club.ec-masters.net/index.php?ecm-antispoofing

ECマスターズ塚本様ご回答いただき、ありがとうございました。本件について、警察と楽天市場に『不審なサイトについての情報』として、メールで情報提供いたしました。今後実害があれば、警察へ被害届を提出いたします。

当店の電話や住所が勝手に他のECサイトに…

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Cake\Error\ErrorTrap->handleError() /home/ec-masters/forum-cakephp/src/Controller/ForumController.php, line 141
App\Controller\ForumController->view() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Controller/Controller.php, line 503
Cake\Controller\Controller->invokeAction() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php, line 166
Cake\Controller\ControllerFactory->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php, line 141
Cake\Controller\ControllerFactory->invoke() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/BaseApplication.php, line 362
Cake\Http\BaseApplication->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 86
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php, line 159
Cake\Http\Middleware\CsrfProtectionMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php, line 157
Cake\Http\Middleware\BodyParserMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php, line 118
Cake\Routing\Middleware\RoutingMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php, line 71
Cake\Routing\Middleware\AssetMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/src/Middleware/HostHeaderMiddleware.php, line 35
App\Middleware\HostHeaderMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php, line 115
Cake\Error\Middleware\ErrorHandlerMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 60
Cake\Http\Runner->run() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Server.php, line 98
Cake\Http\Server->run() /home/ec-masters/forum-cakephp/webroot/index.php, line 37
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        $dispatchStaff = [];
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Cake\Error\ErrorTrap->handleError() /home/ec-masters/forum-cakephp/src/Controller/ForumController.php, line 250
App\Controller\ForumController->view() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Controller/Controller.php, line 503
Cake\Controller\Controller->invokeAction() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php, line 166
Cake\Controller\ControllerFactory->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Controller/ControllerFactory.php, line 141
Cake\Controller\ControllerFactory->invoke() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/BaseApplication.php, line 362
Cake\Http\BaseApplication->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 86
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Middleware/CsrfProtectionMiddleware.php, line 159
Cake\Http\Middleware\CsrfProtectionMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Middleware/BodyParserMiddleware.php, line 157
Cake\Http\Middleware\BodyParserMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php, line 118
Cake\Routing\Middleware\RoutingMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php, line 71
Cake\Routing\Middleware\AssetMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/src/Middleware/HostHeaderMiddleware.php, line 35
App\Middleware\HostHeaderMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php, line 115
Cake\Error\Middleware\ErrorHandlerMiddleware->process() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 82
Cake\Http\Runner->handle() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Runner.php, line 60
Cake\Http\Runner->run() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Server.php, line 98
Cake\Http\Server->run() /home/ec-masters/forum-cakephp/webroot/index.php, line 37
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            $message = "Unable to emit headers. Headers sent in file={$file} line={$line}";
            trigger_error($message, E_USER_WARNING);
        }

Cake\Error\ErrorTrap->handleError() [internal], line ??
/home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 65
Cake\Http\ResponseEmitter->emit() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Server.php, line 142
Cake\Http\Server->emit() /home/ec-masters/forum-cakephp/webroot/index.php, line 37
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        $reasonPhrase = $response->getReasonPhrase();
        header(sprintf(
            'HTTP/%s %d%s',

Cake\Error\ErrorTrap->handleError() [internal], line ??
/home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 158
Cake\Http\ResponseEmitter->emitStatusLine() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 68
Cake\Http\ResponseEmitter->emit() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Server.php, line 142
Cake\Http\Server->emit() /home/ec-masters/forum-cakephp/webroot/index.php, line 37
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Code

            foreach ($values as $value) {
                header(sprintf(
                    '%s: %s',

Cake\Error\ErrorTrap->handleError() [internal], line ??
/home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 191
Cake\Http\ResponseEmitter->emitHeaders() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 69
Cake\Http\ResponseEmitter->emit() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Server.php, line 142
Cake\Http\Server->emit() /home/ec-masters/forum-cakephp/webroot/index.php, line 37
[main]

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        return setcookie($cookie->getName(), $cookie->getScalarValue(), $cookie->getOptions());
    }

Cake\Error\ErrorTrap->handleError() [internal], line ??
/home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 228
Cake\Http\ResponseEmitter->setCookie() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 212
Cake\Http\ResponseEmitter->emitCookies() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 200
Cake\Http\ResponseEmitter->emitHeaders() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/ResponseEmitter.php, line 69
Cake\Http\ResponseEmitter->emit() /home/ec-masters/forum-cakephp/vendor/cakephp/cakephp/src/Http/Server.php, line 142
Cake\Http\Server->emit() /home/ec-masters/forum-cakephp/webroot/index.php, line 37
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